Your QA partner for Web, Mobile, API & SaaS

Zyphertech finds the bugs before your customers do. Manual, automation, API, performance, security and mobile testing, on your release cadence, with every defect reported the same day.

100% job success · Top Rated on Upwork 2,284 hours of testing delivered Reply within 4 hours
staging.yourstore.com/checkout

Checkout · step 3 of 3

Pay $128.00
S1Cart emptied after 3-D Secure return · session expired at 15 min

Test run #1042

Login with saved account1.2s
Add item · update quantity2.8s
Apply promo code1.9s
Pay with 3-D Secure card16m 04s
Order confirmation email0.9s
1 blocker found · filed to Jira
Regression 214 / 214 passing
PlaywrightCypressSeleniumAppiumPostmank6JMeterJiraTestRailGitHub ActionsOWASP ZAPBrowserStackREST AssuredLinear
What we do

Testing that keeps up with your releases.

We embed with your team, test every build on the devices and browsers your users actually have, and hand back automation you keep. No bench of juniors: senior testers, same-day bug reports, a written report every Friday.

  • Same-day bug reports with repro steps, severity and evidence, in your tracker.
  • Automation you own, wired into your CI, documented and handed over.
  • Your tools, your timezone: Jira or Linear, Slack or Teams, stand-ups in your working hours.

Cross-device run · release 4.12

0 / 20
Login
Search
Cart
Pay
Account
Chrome 129
Safari 18
iPhone 15
Pixel 8
Real devices · 4 · flows · 50 pass · 0 fail
Software QA services

Six ways to test. Most clients need three.

Click a service to see what is included. Every engagement starts with the flow that would hurt most if it broke.

Industries

Built for products where a bad release costs real money.

01

SaaS & enterprise software

Weekly releases and a stretched QA team. We keep regression running so hotfixes stop piling up.

02

Fintech, banking & insurance

Payments, trading, onboarding and claims flows where one defect is a compliance event.

03

E-commerce & retail

Checkout, search and promotions across every device, load-tested before peak season.

04

Healthcare & telecom

Patient data, clinical workflows, billing and provisioning with no room for surprises.

0%flow coverage
Functional cases142 / 142
API endpoints behind the flow38 / 41
Device & browser matrix18 / 20
Performance under 200 VUp95 1,840 ms · SLA 800 ms
Open blockers2
The 5-day QA audit

Start small. One flow, five days, a report you can act on.

Most clients begin here. You pick the flow that matters most; we test it end to end and hand back a prioritised defect report and a coverage map like this one, for about an hour of your team's time.

Day 0

Set-up

NDA signed. Staging URL, a test account, tracker access and the flow agreed in writing.

Day 1

Plan

One-page test plan, exploratory charters and the device and browser matrix.

Day 2–3

Test

Manual and exploratory testing, API checks on the endpoints behind the flow, a first performance read.

Day 4

Verify

Every finding reproduced twice and filed to your tracker with severity, steps and evidence.

Day 5

Report

Findings by severity, coverage map, top five risks, what to automate first, and a read-out call.

Book the audit
Engagement models

Three ways to work with Zyphertech.

Entry

QA Audit

5 business days · fixed scope

One product or one critical flow, tested end to end.

  • Prioritised defect report
  • Coverage map and top five risks
  • What to automate first
Book the audit
Core

Dedicated QA Pod

Monthly · 3-month minimum

Senior QA engineers embedded with your team on your release cadence.

  • Every release tested and signed off
  • Automation extended every sprint
  • Weekly written report, monthly review
Talk to us
Project

Fixed-price round

2 to 8 weeks · scoped

An automation framework, a performance round, or a security and mobile round.

  • Milestones with acceptance criteria
  • Documented handover and walkthrough
  • Two-week support window
Scope a project
What you receive

Every bug, in a shape your engineers can fix without asking.

This is the standard every Zyphertech tester files to, in your tracker, the day the bug is found. Severity is about user impact, not effort to fix. Steps start from a clean state and include every click.

The weekly report follows the same discipline: counts from the tracker, never estimates, and a decision list with an owner and a date on every line.

S1 · BLOCKER[Payment] Cart empties when session expires on 3-D Secure return
Environment
staging.checkout · Chrome 129 / macOS 15 · account qa-buyer-04
Steps
  1. Add any item to the cart, proceed to payment.
  2. Choose card ending 0002 (3-D Secure challenge).
  3. Wait on the bank page for 16 minutes (session TTL is 15).
  4. Complete the challenge and return to the store.
Expected
Order confirmation, or the cart restored with a clear prompt to retry payment.
Actual
Redirect lands on an empty cart. Payment was authorised at the bank; no order exists.
Evidence
Recording (1:42) · GET /cart returns [] after redirect · gateway shows the authorisation captured.
Reproducibility
Always (5 of 5).
Notes
Cart is tied to the session cookie, not the customer. Likely fix: persist the cart to the customer record before the bank hand-off.
Bilal Ahmad, CEO and Founder of Zyphertech
Bilal Ahmad
CEO & Founder
Lahore, Pakistan · BCompSc, University of Management and Technology
★ Top Rated on UpworkID verified5+ years in QA
Founder

Led by someone who still does the testing.

Bilal has spent five years finding the bugs other people ship: clinical-research software, a GRC platform deployed on-premise and in the cloud, a multi-exchange trading platform, AI-driven SaaS. Every Zyphertech engagement is planned and reviewed by him.

0%
Job success on Upwork
0
Hours of testing logged
0
Contracts delivered
5.0
Rating on every reviewed job
0+
Core functions automated for a GRC platform
0–4h
Average response time

"Great tester and great structure and speed."

Client review · SaaS recruitment platform · Upwork, 2026
Testimonials

What clients say when the work is done.

Every reviewed engagement on Upwork is rated 5.0. The quote and endorsements below are the clients' own words and tags, unedited.

★★★★★ 5.0 on every reviewed job8 completed · 6 in progress100% job successTop Rated
★★★★★Great tester and great structure and speedClient · SaaS QA Tester & UX Reviewer, ATS / recruitment platform · May 2026
Endorsed by clientSaaS QA Tester & UX Reviewer — ATS / Recruitment Platform
Clear CommunicatorAccountable for OutcomesDetail Oriented
★★★★★ 5.0 · Apr–May 2026
Endorsed by clientTest Project — Travel App
Committed to QualityDetail OrientedAccountable for Outcomes
★★★★★ 5.0 · Mar–Aug 2026
Rated 5.0Senior Beta / QA Testers for a Multi-Exchange Trading Platform

55 hours of end-to-end and beta testing on a live trading product.

★★★★★ 5.0 · Jul–Aug 2026
Rated 5.0Test Engineer (QA Automation & Manual Testing) — LeadCenter.ai

373 hours across automation, manual testing and support.

★★★★★ 5.0 · Nov 2025–Feb 2026
Rated 5.0JIRA / Workday Testing Project Lead

112 hours leading a Workday testing project in Jira.

★★★★★ 5.0 · Mar–May 2026
Rated 5.0QA Engineer for AI Startup

Functional testing of an AI product ahead of launch.

★★★★★ 5.0 · Jun–Jul 2026
Our work

Every project so far.

Sixteen engagements across SaaS, fintech, healthcare, AI and mobile: eight completed on Upwork, six running today, and two long-term product roles.

GRC platform · hosted & on-premise
Product role

Quality Assurance Engineer — SimpleRisk

Manual and Playwright automation covering 100+ core functions across both deployment models. Functional, regression and end-to-end on every release.

Apr 2024 – presentPlaywright · regression · E2E
Healthcare · clinical research
Product role

Automation Engineer — DMClinical

Patient-management software for clinical trials. End-to-end testing of researcher, coordinator and patient modules; cross-browser and device validation.

Mar 2024 – presentPlaywright · Postman · SQL · Jira
Web app · QA + support
In progress

QA Tester & Technical Support Specialist

Long-running QA with a support seat, so defects are seen from the customer's side and the engineering side.

Mar 2026 – present898 hours
Web app
In progress

QA Engineer

Ongoing release testing for a web product: functional, regression and exploratory on every build.

May 2026 – present512 hours
Web app · manual QA
In progress

QA Tester for Web App — Detail-Obsessed

Manual testing with structured test cases and same-day bug reports in the client's tracker.

Jun 2026 – present246 hours
Mobile app
In progress

QA Specialist for App Testing

Functional and device testing for a mobile application across OS versions.

May 2026 – present39 hours
Web app · manual QA
In progress

Manual web app testing

Exploratory and regression rounds on a web application ahead of releases.

Jun 2026 – present13 hours
Generative AI · video
In progress

Manual QA for a gen-AI video startup

Manual testing of generation flows, rendering and export paths for an AI video product.

Jun 2026 – presentfixed scope
Fintech · trading
Completed

Senior Beta / QA Testers — Multi-Exchange Trading Platform

End-to-end and beta testing on a live trading product: order flows, exchange integrations, edge cases.

★ 5.0Jul – Aug 202655 hours
Travel · mobile
Completed

Test Project — Travel App

Structured test round on a travel booking app. Endorsed for quality, detail and accountability.

★ 5.0Mar – Aug 2026fixed scope
AI startup
Completed

QA Engineer for AI Startup

Functional testing of an AI product ahead of launch.

★ 5.0Jun – Jul 202612 hours
Enterprise · HR systems
Completed

JIRA / Workday Testing Project Lead

Led a Workday testing project with test management in Jira.

★ 5.0Mar – May 2026112 hours
SaaS · recruitment
Completed

SaaS QA Tester & UX Reviewer — ATS Platform

QA and UX review of an applicant-tracking platform. "Great tester and great structure and speed."

★ 5.0Apr – May 2026fixed scope
AI SaaS · CRM
Completed

Test Engineer (QA Automation & Manual) — LeadCenter.ai

QA on every new feature before release, automation and manual, alongside customer support.

★ 5.0Nov 2025 – Feb 2026373 hours
AI SaaS · voice
Completed

QA Engineer for AI SaaS — Voice AI, CRM, Prompts & Scheduling

Testing of voice-AI flows, CRM integration, prompt behaviour and scheduling.

★ 5.0Nov – Dec 2025fixed scope
Property · web
Completed

User Testing and Review — Real Estate Search Portal

User-testing round and review of a property search portal.

Oct 2025 – Sep 2026fixed scope
Our team

One lead. A bench of specialists who join per engagement.

Zyphertech is deliberately small. Bilal plans, reviews and reports on every engagement; vetted senior engineers are staffed for the skills the work needs. You always know who is testing your product.

Lead · every engagement

Bilal Ahmad · CEO

Test strategy, exploratory testing, review of every finding and every report before it reaches you.

Playwright · Cypress · Appium · Postman · Jira
Bench · per engagement

Senior manual QA engineer

Exploratory charters, regression suites, UAT support and test case design.

exploratory · regression · UAT
Bench · per engagement

SDET / automation engineer

Builds and maintains UI and API automation, wires it into your CI, hands it over documented.

Playwright · Selenium · CI
Bench · per engagement

Performance engineer

Load, stress and soak tests against your SLAs, bottleneck analysis, re-test after fixes.

k6 · JMeter
Bench · per engagement

Mobile QA engineer

Real-device iOS and Android rounds: push, deep links, offline, interruptions, OS upgrades.

Appium · real devices
Bench · per engagement

Application security tester

OWASP-guided rounds on authentication, sessions, access control and injection.

OWASP · ZAP · Burp

Tell us which flow you'd least like to break.

One email is enough. Name the product and the flow, and we come back with what the audit would cover and when it could start.

business@zyphertech.co

What happens next

  • A reply within four hours, in your working day.
  • A 25-minute call, three questions, no deck.
  • Mutual NDA before we see anything.
  • The audit can start the Monday after access is confirmed.
Bilal Ahmad · CEO, Zyphertech · www.zyphertech.co