- Environment
- staging.checkout · Chrome 129 / macOS 15 · account
qa-buyer-04 - Steps
- Add any item to the cart, proceed to payment.
- Choose card ending 0002 (3-D Secure challenge).
- Wait on the bank page for 16 minutes (session TTL is 15).
- Complete the challenge and return to the store.
- Expected
- Order confirmation, or the cart restored with a clear prompt to retry payment.
- Actual
- Redirect lands on an empty cart. Payment was authorised at the bank; no order exists.
- Evidence
- Recording (1:42) ·
GET /cartreturns[]after redirect · gateway shows the authorisation captured. - Reproducibility
- Always (5 of 5).
- Notes
- Cart is tied to the session cookie, not the customer. Likely fix: persist the cart to the customer record before the bank hand-off.
Your QA partner for Web, Mobile, API & SaaS
Zyphertech finds the bugs before your customers do. Manual, automation, API, performance, security and mobile testing, on your release cadence, with every defect reported the same day.
Checkout · step 3 of 3
Test run #1042
Testing that keeps up with your releases.
We embed with your team, test every build on the devices and browsers your users actually have, and hand back automation you keep. No bench of juniors: senior testers, same-day bug reports, a written report every Friday.
- Same-day bug reports with repro steps, severity and evidence, in your tracker.
- Automation you own, wired into your CI, documented and handed over.
- Your tools, your timezone: Jira or Linear, Slack or Teams, stand-ups in your working hours.
Cross-device run · release 4.12
0 / 20Six ways to test. Most clients need three.
Click a service to see what is included. Every engagement starts with the flow that would hurt most if it broke.
Manual & functional testing
Exploratory sessions, regression and UAT by senior testers who use your product the way a customer would.
- Exploratory charters on every release
- Regression suites kept current
- UAT support and test case design
- Smoke tests on every build
Test automation
Maintainable UI and mobile automation in your CI, documented and handed over. Flaky tests fixed, never ignored.
- Playwright, Cypress or Selenium frameworks
- Appium for iOS and Android
- GitHub Actions / Jenkins pipelines
- README, CI job and recorded walkthrough
API & integration testing
Contract and integration checks on every endpoint behind a flow, so the bug is found in the request, not on the screen.
- Postman collections run in CI with Newman
- REST Assured for Java stacks
- Schema, auth and error-path coverage
- Data checks with SQL
Performance & load testing
Load, stress and soak tests against the SLAs you actually promise, with a bottleneck report and a re-test after fixes.
- k6 or JMeter scripts you keep
- p95 / p99 latency against agreed SLAs
- Peak-season and launch-day rehearsals
- Bottleneck report with re-test
Security testing
OWASP-guided application security rounds on auth, sessions, access control and injection, with a fix-ready report.
- OWASP Top 10 checks
- Authentication and session handling
- Access control across roles
- Findings with severity and remediation
Mobile app testing
Real iOS and Android devices on the OS versions your users actually run. Push, deep links, offline, interruptions.
- Real-device matrix, not just emulators
- Push, deep links, offline and low-battery states
- Store-review readiness checks
- Appium automation for the core flows
Built for products where a bad release costs real money.
SaaS & enterprise software
Weekly releases and a stretched QA team. We keep regression running so hotfixes stop piling up.
Fintech, banking & insurance
Payments, trading, onboarding and claims flows where one defect is a compliance event.
E-commerce & retail
Checkout, search and promotions across every device, load-tested before peak season.
Healthcare & telecom
Patient data, clinical workflows, billing and provisioning with no room for surprises.
Start small. One flow, five days, a report you can act on.
Most clients begin here. You pick the flow that matters most; we test it end to end and hand back a prioritised defect report and a coverage map like this one, for about an hour of your team's time.
Set-up
NDA signed. Staging URL, a test account, tracker access and the flow agreed in writing.
Plan
One-page test plan, exploratory charters and the device and browser matrix.
Test
Manual and exploratory testing, API checks on the endpoints behind the flow, a first performance read.
Verify
Every finding reproduced twice and filed to your tracker with severity, steps and evidence.
Report
Findings by severity, coverage map, top five risks, what to automate first, and a read-out call.
Three ways to work with Zyphertech.
QA Audit
5 business days · fixed scopeOne product or one critical flow, tested end to end.
- Prioritised defect report
- Coverage map and top five risks
- What to automate first
Dedicated QA Pod
Monthly · 3-month minimumSenior QA engineers embedded with your team on your release cadence.
- Every release tested and signed off
- Automation extended every sprint
- Weekly written report, monthly review
Fixed-price round
2 to 8 weeks · scopedAn automation framework, a performance round, or a security and mobile round.
- Milestones with acceptance criteria
- Documented handover and walkthrough
- Two-week support window
Every bug, in a shape your engineers can fix without asking.
This is the standard every Zyphertech tester files to, in your tracker, the day the bug is found. Severity is about user impact, not effort to fix. Steps start from a clean state and include every click.
The weekly report follows the same discipline: counts from the tracker, never estimates, and a decision list with an owner and a date on every line.
Led by someone who still does the testing.
Bilal has spent five years finding the bugs other people ship: clinical-research software, a GRC platform deployed on-premise and in the cloud, a multi-exchange trading platform, AI-driven SaaS. Every Zyphertech engagement is planned and reviewed by him.
"Great tester and great structure and speed."
Client review · SaaS recruitment platform · Upwork, 2026What clients say when the work is done.
Every reviewed engagement on Upwork is rated 5.0. The quote and endorsements below are the clients' own words and tags, unedited.
Great tester and great structure and speedClient · SaaS QA Tester & UX Reviewer, ATS / recruitment platform · May 2026
55 hours of end-to-end and beta testing on a live trading product.
★★★★★ 5.0 · Jul–Aug 2026373 hours across automation, manual testing and support.
★★★★★ 5.0 · Nov 2025–Feb 2026112 hours leading a Workday testing project in Jira.
★★★★★ 5.0 · Mar–May 2026Functional testing of an AI product ahead of launch.
★★★★★ 5.0 · Jun–Jul 2026Every project so far.
Sixteen engagements across SaaS, fintech, healthcare, AI and mobile: eight completed on Upwork, six running today, and two long-term product roles.
One lead. A bench of specialists who join per engagement.
Zyphertech is deliberately small. Bilal plans, reviews and reports on every engagement; vetted senior engineers are staffed for the skills the work needs. You always know who is testing your product.
Lead · every engagementBilal Ahmad · CEO
Test strategy, exploratory testing, review of every finding and every report before it reaches you.
Playwright · Cypress · Appium · Postman · JiraSenior manual QA engineer
Exploratory charters, regression suites, UAT support and test case design.
exploratory · regression · UATSDET / automation engineer
Builds and maintains UI and API automation, wires it into your CI, hands it over documented.
Playwright · Selenium · CIPerformance engineer
Load, stress and soak tests against your SLAs, bottleneck analysis, re-test after fixes.
k6 · JMeterMobile QA engineer
Real-device iOS and Android rounds: push, deep links, offline, interruptions, OS upgrades.
Appium · real devicesApplication security tester
OWASP-guided rounds on authentication, sessions, access control and injection.
OWASP · ZAP · BurpTell us which flow you'd least like to break.
One email is enough. Name the product and the flow, and we come back with what the audit would cover and when it could start.
business@zyphertech.coWhat happens next
- A reply within four hours, in your working day.
- A 25-minute call, three questions, no deck.
- Mutual NDA before we see anything.
- The audit can start the Monday after access is confirmed.